Use Case & Message Types
BM Direct LLC sends both customer support and promotional messages to users who interact with the website chat widget at broadmarkethome.com.
- Customer care messages may include responses to support requests, ticket updates, appointment coordination, or follow-up communications related to an existing inquiry.
- Promotional messages may include special offers, discounts, event promotions, and service announcements.
Each message type requires separate, explicit consent collected through independent opt-in channels.
SMS Opt-In & Consent
By providing your phone number through any of the following methods, you consent to receive SMS messages from BM Direct LLC:
Opt-In Methods:
- Website form submission — end users opt in via a Website Form by completing a form that collects their phone number. Users can optionally select a consent checkbox to agree to receive SMS messages.
- Inbound call or text — calling or texting our business phone number.
- Chat widget — starting a conversation through our website chat widget.
- Direct response — responding to any of our communications.
Opt-In Confirmation Message
After opting in, you will receive the following confirmation:
"You have successfully opted-in to receive notifications and promotional SMS from BM Direct LLC. Please reply STOP if you need to opt-out in the future."
Sample Messages
Customer care example:
"Hi! This is BM Direct LLC. We received your recent inquiry and a team member will follow up shortly. Reply STOP to unsubscribe."
Promotional example:
"Hello from BM Direct LLC. We're excited to share a new promotion available for a limited time. Reply STOP to unsubscribe. Message and data rates may apply."
Message Details
- Message frequency: Varies based on your inquiry and property discussion.
- Message and data rates may apply depending on your mobile carrier.
- Opt-out: Reply STOP to any message to unsubscribe immediately.
- Help: Reply HELP for assistance or call (419) 504-4720.
Consent is not required as a condition of purchasing any property or receiving any service from BM Direct LLC.
Data Privacy
- Your phone number and personal information are never sold or shared with third parties for marketing purposes.
- Your opt-in consent is not shared with any third party.
- We only use your information to communicate about your property inquiry.
Supported Carriers
SMS messaging is supported on all major US carriers including AT&T, T-Mobile, Verizon, Sprint, US Cellular, and others.
Phone
Company
BM Direct LLC
Address
645 S Mill Rd Ste 2, Absecon, NJ 08201